Privacy and cookie policy
Last updated: November 2026
1. Who is responsible for your data
The website arigato.pt is operated by IVORY CORBEL, LDA, Portuguese company no. (NIPC) 519368665, with registered office at Alameda dos Oceanos, 2.11.01, E/F, 1990-223 Lisboa, Portugal, which runs arigatō restaurant.
For any question about your personal data: info@arigato.pt · +351 218 967 132 (call to a Portuguese landline).
2. What data we collect and why
| Situation | Data | Purpose and legal basis | Retention |
|---|---|---|---|
| Group or event enquiry (form) | Name, email, phone, number of guests, date, type of event and any notes you write | To reply to your request and prepare a proposal (pre-contractual steps at your request) | Up to 12 months after the last contact |
| Contact by email or phone | The data you give us | To reply to you (legitimate interest in answering those who contact us) | Up to 12 months after the last contact |
| Website usage statistics | Anonymised browsing data (pages viewed, device type, source of the visit) | To understand how the site is used and improve it — only with your consent | Up to 14 months |
We do not sell personal data or use it to send advertising. Requests received through the form reach us by email and are not added to any marketing list.
Please do not include sensitive data in the form beyond what is strictly necessary (for example, food allergies relevant to the event).
3. Table reservations
Online reservations are made through a TheFork module (La Fourchette SAS), which collects and processes the booking data as an independent controller, under its own privacy policy, and shares with us the data we need to welcome you.
4. Who we share data with
We use providers that process data on our behalf, only as far as necessary: our email service (Zoho), website hosting and, if you accept analytics cookies, Google Analytics (Google Ireland Limited). Some of these providers may process data outside the European Economic Area, under the mechanisms provided for in the GDPR.
The site also displays third-party content — the TheFork booking module and the Google Maps map — which receive your device's IP address in order to work.
5. Cookies
| Type | Purpose | When it is activated |
|---|---|---|
| Cookie preference | Stores in your browser the choice you made in the cookie notice | Always (necessary) |
| Analytics cookies (Google Analytics: _ga, _ga_*) | Website usage statistics | Only if you accept |
| Third-party cookies (TheFork, Google Maps) | Operation of the booking module and the map | Set by those services when they are displayed |
You can change your choice at any time:
6. Your rights
You can ask us for access to your data, its rectification or erasure, restriction of or objection to processing, and portability, and you can withdraw any consent given. Just write to info@arigato.pt.
You also have the right to lodge a complaint with the Portuguese data protection authority, CNPD (www.cnpd.pt).
7. Complaints book
A complaints book is available at the restaurant and online: www.livroreclamacoes.pt.